Typequest LLC, doing business as Typequest ("Company," "we," "us," or "our"), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services (the "Service").

Please read this Privacy Policy carefully. By using the Service, you consent to the practices described in this policy.

1. Information We Collect

1.1 Information You Provide

We collect information you provide directly to us, including:

Account Information: Name, email address, password, and profile information
Organization Information: Company name, team details, and billing information
Content: OKRs, documents, notes, comments, and other content you create within the Service
Communications: Information you provide when contacting us for support

1.2 Information Collected Automatically

When you use the Service, we automatically collect:

Usage Data: Pages visited, features used, and actions taken within the Service
Device Information: Browser type, operating system, device identifiers, and IP address
Log Data: Access times, error logs, and referring URLs
Cookies: We use cookies and similar tracking technologies to enhance your experience

1.3 Information from Third Parties

When you connect third-party services (such as Zoom, Slack, Jira, or Google), we may receive:

Profile information from OAuth providers
Meeting recordings and transcripts (with your permission)
Messages and content from integrated services
Task and project data from productivity tools

2. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve the Service
Process transactions and send related information
Send technical notices, updates, and security alerts
Respond to your comments, questions, and support requests
Analyze usage patterns to improve user experience and develop new features
Generate AI-powered insights and recommendations based on your content
Detect, prevent, and address technical issues and fraud
Comply with legal obligations

3. AI and Machine Learning

Our Service uses artificial intelligence and machine learning to provide features such as:

Meeting transcript summarization and action item extraction
Content recommendations and insights
Semantic search across your workspace
Automated document generation assistance

Your content may be processed by AI systems to provide these features. We do not use your content to train our AI models without your explicit consent.

4. Information Sharing

We may share your information in the following circumstances:

With Your Consent: When you explicitly agree to share information
Within Your Organization: With other members of your workspace as configured by your organization
Service Providers: With vendors who assist in operating the Service (hosting, analytics, payment processing)
Legal Requirements: When required by law or to protect our rights and safety
Business Transfers: In connection with a merger, acquisition, or sale of assets

5. Data Retention

We retain your information for as long as your account is active or as needed to provide the Service. We may retain certain information as required by law or for legitimate business purposes. When you delete your account, we will delete or anonymize your personal information within 90 days, unless retention is required by law.

6. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

Encryption of data in transit and at rest
Regular security assessments and audits
Access controls and authentication measures
Employee training on data protection

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

Access: Request a copy of your personal information
Correction: Request correction of inaccurate information
Deletion: Request deletion of your personal information
Portability: Request a portable copy of your data
Opt-Out: Opt out of marketing communications
Withdraw Consent: Withdraw consent where processing is based on consent

To exercise these rights, contact us at privacy@typequest.io.

8. Cookies and Tracking

We use cookies and similar technologies to:

Keep you logged in to the Service
Remember your preferences
Analyze usage and improve performance
Provide personalized features

You can control cookies through your browser settings. Disabling cookies may affect the functionality of the Service.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

10. Children's Privacy

The Service is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If we learn we have collected information from a child, we will delete it promptly.

11. California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete personal information, and the right to opt out of the sale of personal information. We do not sell personal information.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on the Service and updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Typequest LLC
Email: privacy@typequest.io

For data protection inquiries in the European Union, you may also contact your local data protection authority.